Real Estate Agents that are not user friendly

Probably not what you expected from our Daily REMAX of Valencia CA Radio show. We aren’t slamming anyone, we are getting the word out that all Agents are not Created Equally. In addition, it is a benefit for your agent to talk with you about the silent treatment in real estate.

Here is the run down. We had a client a couple of weeks ago write an offer on a home they wanted to buy. Actually, I wrote the offer – but I digress.

The Valencia CA home was listed by one of those “out of area” real estate agents. The only phone number that was within the MLS was an office number. I figured that would work, so I gave the phone number a call and received a voice mail.

I figured some more, thinking that the phone number may page someone on the other end. I left my information and the fact I submitted an offer to “Agent X” about “property X”.

I then went back to my email to see if Agent X had sent me one of those warm and fuzzy emails, “Thank you Connor for submitting your offer, I cannot wait to do a deal with you, Let me reach out to my seller ASAP and I’ll advise you by the time you indicated as your deadline on the offer…”

(if another real estate agent is reading this, you know this never happens – but I can always hope…)

After opening my email box I saw it…  Returned to sender – Undeliverable… So much for the email that is within the MLS system.

I double checked it just to make sure I had the agent’s email address right. I did  :)

I then decided to go to one of the online search engines – I started with Google and Ended up with Bing.

No dice, no website, no other phone number, just some of the agents listings on a few of the Yellow Page type of sites.

We are Friday about 3:30pm – I gave the seller until Sunday at 3:30pm to respond. However, it looks as if I won’t hear from this agent.

I was hoping the phone number at their office, the only number for them in the MLS, was accurate and that it had some type of system that would alert someone to call me back. There was no such system.

I was dead in the water – so was my client’s offer. There was nothing left to do but continue to try.

I called the office line that was the only phone number for this agent in the MLS about 0900am Monday – I spoke with the person who answered the phone at their office.

I asked where Agent X was and they said, “away from the office, would you like his voice mail?”

I asked if the voice mail system pages him, and the lady said she was not sure.

I asked for a different email and she verified the one I had was the correct one.

I then told her the email story and she said she did not know anything about that.

I asked for an office email, they had nothing like that either. I asked her if I could send the offer to her and she could make sure he gets it – and she responded that is not the way offers are submitted…

I then asked her for the listing agent’s cellular or mobile phone.  She said it’s not on record…

I asked if there was an office manager I would be able to speak with. She said they did not have one.

I then went all the way to the top – “May I please speak with the Broker!”

She said “sure, do you want leave him another voice mail message…”

This is not how real estate is supposed to work – This is a morsel of frustration. Ask your agent to share with you and know this, when you write an offer, it may take a while for your representative to get confirmation of acceptance.

Here is the REMAX of Santa Clarita Recap on a Nationwide scale

The numbers regarding REMAX and the way they continue to pull ahead of the “crowd”, are no surprise as 2014 closed and 2015 started.

Proof is in the pudding. We have REMAX offices in over 95 countries, talk about a Relocation System – We have that for sure.

If you look at the breakdown for the United States alone – the numbers of Top REMAX Offices are staggering.

Here are some impressive Statistics I gleaned from this graphical image of REMAX 2014, Year in Review…

  • REMAX experienced a 4.8 percent increase in Quality Realtors, having a Net Gain of 2614 associates bringing us to a total of 57105 Realtors!

  • Our REMAX offices have also increased, bringing us to 3452 in the United States alone.

  • When it comes to Agent Experience, we are tops at REMAX. 15.6 average years in real estate. An impressive figure is the “average number of years with RE/MAX” – that is 8.5 years on average!

  • Do we hire New Realtors – mostly, no!

  • 253 companies, llc’s or people bought REMAX Franchises during 2014 – that’s HUGE. Especially when you consider there are other “real estate franchises” available at a lot less cost.

  • Residential Transaction Sides – What are we selling at REMAX – in 2014 we had eight hundred and ninety thousand! Numbers derived by REMAX of the United States and REMAX of Canada.

These are some of the reasons why we are “hitched” to REMAX and are proud to talk about it.

I’m Connor MacIvor with REMAX of Santa Clarita – Glad to be of service in the Serving and Protecting of your Real Estate Needs.

Top Realtors at REMAX

Santa Clarita Lending are all lenders created equal

Before I got olderWelcome to our Truth in Lending Thursdays episode of our Santa Clarita real estate radio show.

We here at REMAX of Santa Clarita – The Paris911 Team – are here for our clients with daily updates related to the local Real Estate Market.

Enjoy the broadcast of our SCV real Estate Radio show.

We uploaded our latest broadcast to our Santa Clarita home YouTube Channel – SCV Moves.

One of the things that you should be wondering is what is the best way to procure or sell real estate – and the best ways to select the Top Realtor Team.

When you have a chance – tune in at and listen to our daily Santa Clarita real estate radio show.

Why are Discount Realtors discount realtors?

discount realtorsSomeone asked us recently if we are “discount” realtors. Hoping the answer would be to the affirmative. I responded to the question, “What do you mean discount realtors?”

They referenced some that would give up part of their commission to the buyers of homes and real estate. I said, “That specific commission is not paid by the real estate buyer. It’s paid by the real estate seller.”

“The real estate seller pays both of the agents. The one they hired to sell the home and the one that is representing the real estate buyer…”

As a real estate buyer you are not paying your realtor to represent you on the purchase of a home.

But still, they are earning a commission, paid by the real estate seller to represent you as a real estate buyer.

So you want a piece of their paycheck heh?

Maybe 25% of the commission to be earned?  What about 50% of their paycheck? With most agent this goes over like a fart in Church.

I’m sure you would not mind if your pay was cut by your boss, saying “Todd, because I’m giving you these tasks to keep you busy, I’m going to take 25% of what you are making this week…”

However, if you look hard enough, you will find some that will gladly give up some of their paycheck so you will use them to buy real estate.

But what type of realtor does this?  Do the most successful and savvy realtors discount their services so they can obtain new real estate clients?

They don’t have to – their expertise shines through whatever amount they are charging for their services!

Does the top orthopedic surgeon have to discount their services to obtain new clients?

What about the best of the defense attorneys? Do they give discounts in order to get new legal clients to utilize their services?

While most real estate agents are not doctors, nor attorneys, lacking the foundational education, they have a specific skill set that makes them really good at what they do.

They are shrewd negotiators and have connections in the real estate game that extend beyond the “discount realtors”.

The non-discount realtor will be the difference between you getting what you want and you failing at the task you have set out upon within the Real Estate realm.

My question is this, “What type of real estate agent has to discount their services in order to get new clients?”

I would opine those that are like Walmart. While I love Walmart and shop there, I do notice the difference between a shirt I buy from Nordstrom and one that I buy at Walmart. I notice that the Nordstrom bought shirt lasts me 4 times as long and is twice the price.

I also notice that I get about a 10 to 1 compliment ratio, about the shirt I bought from Nordstrom than I do for the one I bought at Walmart. (not scientific – just what i have noticed…)

There is something to be said about top shelf goods and top tier representation. Both are priceless.

Next time you are being approached by a “discount realtor”, think twice before signing on the line which is dotted.

You may be too poor to buy cheap services... (as dad used to say…)

Be safe – I’m Connor MacIvor and I’m not a Discount Realtor. Please take the time to view some of our 1500 YouTube Videos about our online resources and the way we help navigate the “home buying and selling worlds” in real estate.

Santa Clarita REMAX – The Paris911 Team of Realtors Daily Show

We just concluded our latest Santa Clarita real estate radio show where we discussed some “Realtors” that will save the best for last.

Santa Clarita homes and real estate agentsWhile I was called on this tactic by a friend of mine after showing the best property last, it was not my intention.

However, when showing bunches of real estate listings per week, it tends to happen from time to time.

LOL – It’s just that most clients never mention this tactic that is talked about online and in legends of Lore…

The funny thing was we did not expect this home, built in the early 1970’s, to be able to compete with the newer real estate listings that were on the market for sale.

However, it trumped them all. The neighborhood in Valencia Hills was very established. The neighboring homes were solidly show pieces, and the subject property was upgraded in all the right places.

There was no slope in the back yard. There was a standard rectangular home lot with lots of room. The home itself had Viking appliances and some of the most impressive hardwood flooring possible.

The home had us from “hello”, right when we walked into the home from the front door.

It was a true showpiece and able to mandate all of the 610k purchase price for 2200 square feet…

We shall see how it goes. It might be that we get it. It could be that we are countered. Maybe our VA offer will fall through the cracks if they have multiple offers.